Shipping & Returns
✨ Shipping Information
We carefully prepare every order with love and attention to detail.
Processing Time:
• 2–5 business days (handmade items take time to be perfect 💛)
Estimated Delivery Time:
• United States: 7–14 business days
• International: 10–20 business days
Please note that delivery times may vary depending on your location and customs processing.
📦 Shipping Fee
• Free shipping on orders over $100
• Standard shipping rates apply at checkout for smaller orders
🔎 Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your package every step of the way.
💔 Returns & Exchanges
Because each doll is handmade and carefully crafted, we do not accept returns or exchanges for change of mind.
However, we’ve got your back:
If your item arrives damaged or incorrect, please contact us within 7 days of delivery, and we will gladly make it right.
🎀 Important Note About Our Dolls
Many of our dolls are designed as complete artistic pieces, which means:
👉 Each design is intentionally created to stay exactly as shown
This ensures the quality, structure, and overall beauty of every doll.
💌 Need Help?
We’re always here for you.
If you have any questions, feel free to reach out — we’d love to help!